Terms of Use

Last Updated: January 1, 2025

1. Acceptance of Terms

By accessing and using the Golden Leaf Lotto Canada website and services, you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Eligibility Requirements

To use our services, you must:

• Be at least 18 years of age
• Be a resident of Québec, Canada
• Have the legal capacity to enter into binding contracts
• Not be prohibited from gambling under any applicable laws
• Not be self-excluded from lottery or gambling activities

We reserve the right to request proof of age and identity at any time. Accounts found to be in violation of these requirements will be immediately suspended or terminated.

3. Account Registration and Security

3.1 Account Creation

You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Security

• You must not share your password with anyone
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We are not liable for any loss or damage arising from unauthorized use of your account

3.3 Account Verification

We may require you to verify your identity by providing government-issued identification and proof of address before processing withdrawals or prize claims.

4. Lottery Ticket Purchases

4.1 Purchase Process

When you purchase a lottery ticket through our platform:

• You are entering into a contract with Loto-Québec for official lottery draws
• All ticket purchases are final and non-refundable
• You will receive electronic confirmation of your purchase
• Physical tickets are held securely on your behalf

4.2 Number Selection

You may select numbers manually or use the Quick Pick feature for random selection. All number selections are subject to availability and the rules of the specific lottery game.

4.3 Cut-off Times

Ticket sales close at the designated cut-off time before each draw. We are not responsible for purchases attempted after the cut-off time.

5. Payment and Fees

5.1 Accepted Payment Methods

We accept credit cards, debit cards, and bank transfers as specified on our platform. All payments are processed securely through certified payment processors.

5.2 Service Fees

We may charge service fees for ticket purchases and prize withdrawals. All applicable fees will be clearly displayed before you complete a transaction.

5.3 Currency

All transactions are conducted in Canadian Dollars (CAD).

6. Prizes and Winnings

6.1 Prize Claims

• Winning tickets are automatically validated after each draw
• Winners are notified via email and account notification
• Smaller prizes are credited directly to your account
• Larger prizes may require identity verification and in-person claim procedures

6.2 Prize Expiration

Prizes must be claimed within the timeframe specified by Loto-Québec regulations (typically 1 year from the draw date). Unclaimed prizes are forfeited.

6.3 Tax Obligations

You are responsible for any tax obligations arising from your winnings. We may be required to report large winnings to tax authorities.

6.4 Publicity

By winning a prize, you may be required to participate in publicity activities as mandated by lottery regulations. Large prize winners may have their names publicly disclosed.

7. Responsible Gaming

We are committed to promoting responsible gaming. You have access to:

• Deposit limits (daily, weekly, monthly)
• Self-exclusion options
• Reality checks and session time limits
• Links to problem gambling support resources

For more information, visit our Responsible Play page.

8. Prohibited Activities

You agree not to:

• Use our services for any illegal purpose
• Create multiple accounts
• Engage in fraudulent or deceptive practices
• Use automated systems or bots to purchase tickets
• Attempt to manipulate or interfere with the proper functioning of our services
• Reverse engineer, decompile, or disassemble any aspect of our platform
• Transmit viruses or malicious code
• Harass, threaten, or impersonate other users or our staff

Violation of these prohibitions may result in account termination and legal action.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Golden Leaf Lotto Canada or its licensors and is protected by copyright and trademark laws. You may not:

• Reproduce, distribute, or modify any content without permission
• Use our trademarks or branding without authorization
• Frame or mirror any part of our website

10. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount you paid for services in the past 12 months
• We are not responsible for technical failures, network issues, or third-party service disruptions
• We do not guarantee uninterrupted or error-free service

11. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Indemnification

You agree to indemnify, defend, and hold harmless Golden Leaf Lotto Canada, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

• Your violation of these Terms of Use
• Your use of our services
• Your violation of any rights of another party

13. Account Suspension and Termination

We reserve the right to suspend or terminate your account at any time if:

• You violate these Terms of Use
• We suspect fraudulent or illegal activity
• You provide false information
• Required by law or regulatory authorities

Upon termination, any pending bets will be honored, and account balances will be returned after verification.

14. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Material changes will be notified via email and prominently displayed on our website. Your continued use of our services after such changes constitutes acceptance of the modified terms.

15. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein. You agree to submit to the exclusive jurisdiction of the courts located in Québec for the resolution of any disputes.

16. Compliance with Laws

Our services are operated under license from Loto-Québec in compliance with:

• Québec Lottery Act (RLRQ, c. S-13.1)
• Criminal Code of Canada
• Personal Information Protection and Electronic Documents Act (PIPEDA)
• All applicable gaming and lottery regulations

17. Dispute Resolution

17.1 Informal Resolution

If you have a dispute, please contact our customer support team first. We will make reasonable efforts to resolve disputes informally.

17.2 Arbitration

If informal resolution fails, disputes may be resolved through binding arbitration in accordance with the rules of the ADR Institute of Canada, Inc.

18. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Waiver

Our failure to enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

20. Contact Information

For questions about these Terms of Use, please contact us: